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Free Transportation for Seniors in Iowa

By Maurice

Free_Transportation_for_Seniors_in_Iowa

If you're looking for free transportation for seniors in Iowa, you’re in the right place!

This page is a complete resource for free transportation for the elderly in the state of Iowa.

Check out the resources below, and if you have a resource to add, please contact us!

Map of Free Transportation for Seniors in Iowa


List of Free Transportation for Seniors in Iowa

Program Description:

Access2Care is the innovation arm of Global Medical Response, developing services and technologies that are transforming the delivery of medical care. 

These services include managed transportation, online medical-transport ordering, transfer center coordination, nurse navigation and ET3 partnerships. These solutions seamlessly integrate to help municipalities, health plans and hospital systems provide better patient care and outcomes.

Access2Care is one of the nation’s largest managers of Non-Emergency Medical Transportation (NEMT) services. Our experience began in 1998, with a national ambulance management program under our parent company AMR.

Currently, we provide NEMT and managed transportation services to Medicaid and Medicare members through government and managed care organization (MCO) contracts, with customized programs for each client’s unique service area and diverse population.


  • Service Area: Nationwide.
  • Transportation Services Provided: Non-emergency medical transportation (NEMT)
  • Eligibility Criteria: The following are eligible to receive transportation:
  • To get rides to heath care appointments using our non-emergency medical transportation (NEMT) services, you must be an eligible Medicare or Medicaid recipient who is a member of one of Access2Care’s contracted health plan or government clients. These NEMT services help you when you have no other way to get to your healthcare appointment.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please call your health insurance company to learn your NEMT toll-free number. Call Access2Care as far in advance of your healthcare appointment as possible.
  • Other Details: 
  1. 1
    Rides are generally covered by Medicare or Medicaid via your health plan, so there is no charge to you.
  2. 2
    Please call at least three (3) business days before your healthcare appointment so we can make sure you get the ride you need.
  3. 3
    In one phone call, we can help you with rides to as many healthcare appointments as you have.
  4. 4
    At the time of your call, please let us know of any help that you will need. If you use a wheelchair, we will help you from your home to your healthcare appointment. If you do not use a wheelchair, we will help you from the curb at your home to the curb at your appointment. Please tell us when you call if you need to bring a caregiver or someone else with you. We want to know of any special needs you have when you call to set up your ride so that we can give you the right service.
  5. 5
    The driver that brings you to your healthcare appointment will give you a card with their phone number. When your appointment is over, please call the driver and tell them you’re ready. The driver will pick you up within one hour of your call.

Program Description:

Worth County Transit is operated through contract with North Iowa Area Council of Governments and dispatched through Worth County Public Health. The transit provides for all communities in Worth County. 

The Worth County Public Health Office will schedule rides for the Worth County Transit. Rides are a means for those that are not able to drive to and from medical appointments, work or school.


  • Service Area: Cedar Rapids, Iowa City
  • Transportation Services Provided: Medical appointments.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • To qualify for Veteran or IowaCare rates you must show ID Card or other proof of qualifying status.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • 892-5170 (Linn County LIFTS)
  • Other Details: 
  1. 1
    Veterans - Free; IowaCare Patients - $1 each way; General Public - $8 each way.
  2. 2
    Days of Service: Tuesday and Thursday.
  3. 3
    Please call by noon the day before you need to ride.
  4. 4
    Reservations can be made as soon as you have scheduled a medical appointment. You can make multiple reservations at one time.
  5. 5
    When you call to make a reservation, please discuss any special transportation needs with the dispatcher.
  6. 6
    To cancel a ride call 892-5170 (Linn County LIFTS) as soon as possible, but no later than 7 am the day of your ride. If you do not cancel a ride you will have to pay for the ride you missed before you can use the service again.
  7. 7
    Reservations are made on a first-come, first-served basis; so please call as soon as you know you'll need a ride.
  8. 8
    If the patient is ADA Eligible and can't get to the shuttle location they should call 892-5170 ([inn County LIFTS) as soon as possible to see if transportation assistance is available.

Program Description:

After the multi-year Iowa City Area Transit Study, the Transportation Department is presenting proposed changes to the area's transit system. 

Changes include more frequent service, same routes days, nights, and weekends, more access to areas of high need, a two-year Sunday service pilot, and much more


  • Service Area: Iowa City, Johnson county
  • Transportation Services Provided: Public Transport.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Senior (65+), Disabled, ADA Paratransit, Medicare Card Holders
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Disabled Pass - Please fill the application.
  • Please mail or deliver form to: Transportation Services 335 E Iowa Avenue Iowa City, IA 52240.
  • Other Details: 
  1. 1
    City Transit fares:
    Adult Cash Fare: $1
    Youth Cash Fare (Ages 5-18): $0.50 - new lower price
    Children under the age of 5: No Fare
    Senior (65+) Card Holders: No Fare – travel any time of day
    Disabled Card Holders: No Fare – travel any time of day
    ADA Paratransit (SEATS) Card Holders: No Fare – travel any time of day
    Medicare Card Holders: No Fare - travel any time of day

Program Description:

Volunteer Iowa (The Iowa Commission on Volunteer Service) is part of a network of state service commissions throughout the

United States that exist to foster a bi-partisan state-level commitment to advancing service initiatives as well as developing, communicating, and promoting a statewide vision and ethic of service.  This state agency is responsible for coordinating programs and activities formerly conducted by the Iowa Office on Volunteerism, which was launched in 1978 by Governor Robert D. Ray.


Volunteer Iowa, its commissioners, staff, and partner agencies work with organizations and individuals on three main fronts, by:

  • Helping agencies develop quality programs that use service as a strategy to fulfill their missions and address Iowa’s greatest areas of need.
  • Helping engage Iowans in their communities by promoting service and expanding the volunteer base.
  • Connecting individuals with appropriate service opportunities by building the volunteer infrastructure.
  • The commission is comprised of 15 to 25 governor-appointed individuals who work with the staff to carry out the mission and vision through the following standing committees.

RSVP is one of the largest volunteer networks in the nation for people 55 and older. Volunteers utilize the skills and talents they’ve learned over the years, or develop new ones, while serving in a variety of volunteer activities within their local communities. 

Service opportunities are as diverse as the communities in which volunteers serve and may include:

  • Tutoring and mentoring youth.
  • Meal delivery and food pantry assistance.
  • Natural disaster and public emergency services.
  • Assistance and transportation for the elderly.

  • Service Area: Algona (serving Clay, Dickinson, Emmet, Kossuth and Palo Alto counties), Boone (serving Boone and Greene counties),
    Carroll (serving Carroll, Crawford, and Calhoun counties),
    Cedar Rapids (serving Linn and Jones counties), Clinton (serving Clinton County), Council Bluffs (serving Pottawattamie and Mills counties), Decorah (serving Allamakee, Howard, and Winneshiek counties), Des Moines (serving Dallas, Polk, and Warren counties)
    Dubuque (serving Dubuque County), Fort Madison (serving Lee County), Iowa City (serving Johnson, Muscatine, Des Moines counties and the City of West Branch), Lamoni (serving Clarke, Decatur, Ringgold and Union counties), Mason City (serving Cerro Gordo, Franklin, Hancock, Mitchell, Winnebago, and Worth counties)
    Mount Pleasant (serving Henry County), Newton (serving Jasper County), Ottumwa (serving Monroe, Wapello and Jefferson counties)
    Story City (serving Hamilton, Marshall, Story, and Webster counties)
    Waterloo (serving Black Hawk and Fayette counties)
  • Transportation Services Provided: Volunteer based transportation.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • People 55 and older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES: Please use the list below to connect directly with the RSVP project in your community.
  • Algona (serving Clay, Dickinson, Emmet, Kossuth and Palo Alto counties) Iowa Lakes Community College, Dawn Bernhard, 515-295-8522
  • Boone (serving Boone and Greene counties)
    Boone County Hospital, Michele Hull, 515-433-7836

  • Carroll (serving Carroll, Crawford, and Calhoun counties)
    Carroll County RSVP, Stacy Venteicher, 712-792-4212

  • Cedar Rapids (serving Linn and Jones counties)
    United Way's 55+ Initiative, Kayla Paulson, 319-398-5372

  • Clinton (serving Clinton County)
    Mobile Meals United, Lynee Burken, 563-243-7787

  • Council Bluffs (serving Pottawattamie and Mills counties)
    Connections Area Agency on Aging, Terri Wilson, 712-328-2540 Ext. 1056

  • Decorah (serving Allamakee, Howard, and Winneshiek counties) Decorah Public Library, Deana Hageman, 563-277-5181
  • Des Moines (serving Dallas, Polk, and Warren counties)
    United Way of Central Iowa, Lynne Melssen, 515-246-6544

  • Dubuque (serving Dubuque County)
    The Finley Hospital (UnityPoint), Marie Zoromski, 563-589-2622
  • Fort Madison (serving Lee County)
    United Way of the Great River Region, Tammy Hudson, 319-372-8043

  • Iowa City (serving Johnson, Muscatine, Des Moines counties and the City of West Branch)
    United Way of Johnson and Washington Counties, Patti Fields, 319-338-7823

  • Lamoni (serving Clarke, Decatur, Ringgold and Union counties) Graceland University, Jennifer McBroom, 641-784-5046
  • Mason City (serving Cerro Gordo, Franklin, Hancock, Mitchell, Winnebago, and Worth counties)
    North Iowa Area Community College (NIACC), Molly Anderegg, 641-422-4304

  • Mount Pleasant (serving Henry County)
    The Fellowship Cup, Kadie Johannson, 319-385-3242 Ext. 102

  • Newton (serving Jasper County)
    ISU Extension & Outreach, Jasper County, Denice Fischer, 641-792-6433

  • Ottumwa (serving Monroe, Wapello and Jefferson counties)
    United Way of Wapello County, Lisa Oglesby, 641-682-1264

  • Story City (serving Hamilton, Marshall, Story, and Webster counties) Story City Senior Citizens, Inc., Kalen Petersen, 515-733-4917
  • Waterloo (serving Black Hawk and Fayette counties)
    Volunteer Center of Cedar Valley, Lauren Finke, 319-272-2087
  • Other Details: N/A

Program Description:

SEIBUS (Southeast Iowa BUS) is the regional transit provider for Southeast Iowa, with service provided throughout Des Moines, Henry, Lee, and Louisa Counties, Monday through Friday. 

Rides are also offered to medical appointments in Iowa City. It is operated by the Southeast Iowa Regional Planning Commission, with scheduling and management operated out of the SEIRPC office in West Burlington.


SEIBUS does not have fixed routes. Instead, rides are available to the general public on an on-demand basis, with different schedules for the cities in which buses are stationed. One-way and round-trip fares are offered, along with a monthly pass within individual counties. It also provides a service for major annual events like the Midwest Old Thresher’s Reunion and Tri-State Rodeo.


Our buses are equipped with wheelchair lifts and are driven by experienced and helpful employees. SEIBUS provides a safe, comfortable, economical way to take you to medical appointments or shop at the malls in Iowa City. 


  • Service Area: Service Map
  • Transportation Services Provided: Public Transport.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • General Public.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES: 
  • Call SEIBS Scheduler at 1-866-753-5107.
  • Select Option 1 for Bus Availability.
  • Other Details: 
  1. 1
    The medical shuttle travels to Iowa City hospitals (University, Mercy, Veterans, Iowa River Landing, etc.) on Tuesday, Wednesday and Thursday each week, excluding holidays. Most medical shuttle pick ups are from your home, but alternate pick up sites can be arranged.
  2. 2
    Rides to the Cedar Rapids Airport are also available, arriving at the airport at approximately 9:30 AM. Departure from the airport is at 1:30PM on Tuesday and Thursday; 12:30PM on Wednesday.
  3. 3
    SEIBUS appointments must be made no later than 2:00 pm the day prior to departure.

Program Description:

Aging Services is a non-profit agency established in 1969 to identify and meet the needs of older adults. The agency was started by a group of volunteers. From there, Aging Services has grown to a paid staff of 44 with over 1100 volunteers. 

The mission remains to enhance the lives of older adults by providing services and resources to help them remain independent.

Aging Services provides a continuum of services to over 5,000 older adults annually in order to help older adults remain in their homes throughout Linn, Benton, Johnson and Jones counties.


Our services include, but are not limited to: 

  • Care Coordination: Social Workers provide and coordinate services which match a client's needs with available community resources. On-going education, information, referral, and support are offered through this program.
  • Adult Day Health: Cedar Rapids Milestones, Milestones in Marion, and Pathways in Iowa City are cost-effective solutions to out-of-home placement providing adult day services to health-challenged individuals who may require support, supervision, and structure to remain as independent as possible. Volunteers may help with activities and programs, lunch service, office tasks, phone reception, etc. 
  • Witwer Healthy Aging: Programming for older adults throughout our community who might want to take classes (creative writing, painting, computer technology, etc.), socialize, or participate in group activities. Volunteers may assist with activities and programs, teaching or assisting in classes, office tasks, etc.
  • Chore Home Repair and Services: Both paid contractors and volunteers provide small home repairs, maintenance, wheelchair ramp construction, home safety checks, lawn mowing, and snow removal services for older adults who cannot otherwise maintain their independence in their own homes.
  • Transportation Program: Volunteers drive clients to medical appointments, grocery stores and other types of essential errands. This allows seniors who can no longer drive themselves to continue to live independently.
  • Friendly Visitor Program: matches volunteers to clients with similar interests with the goal of reducing the client's social isolation and expanding their social lives. Friendly visitors visit their client once a week to chat, share interests and activities, etc.
  • Education/Outreach: Aging Services staff, volunteers, and board members make an average of 75 community presentations each year related to the services available through Aging Services.

  • Service Area: Linn County
  • Transportation Services Provided: Medical appointments, grocery stores and other types of essential errands.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Older adults living primarily in Linn County.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES: 
  • 1-319-398-3644
  • Wellness and Outreach Coordinator Kayla Hutton
  • Other Details: 
  1. 1
    The transportation program runs Monday through Friday 8 a.m. - 4 p.m.
  2. 2
    Due to Covid-19, only medical transportation is being offered at this time. Volunteer drivers will be provided with masks, gloves, hand sanitizer and wipes to ensure safety. We are also asking participants to sit in the backseat of the vehicle to encourage social distancing. Participants and drivers must be wearing masks while in the vehicle together.

Program Description:

The Des Moines Area Regional Transit Authority (DART) operates a family of transportation services that connects 

thousands of people every day to jobs, school, medical appointments, entertainment and more. DART is the largest public transit agency in Iowa, serving Altoona, Ankeny, Bondurant, Clive, Des Moines, Grimes, Johnston, Pleasant Hill, Polk County, Urbandale, West Des Moines and Windsor Heights.


During this pandemic, transit continue to play an important role in connecting people to essential services. Thanks to some innovative community partners, DART is working to serve our community more than ever as we navigate COVID-19.


The DART has partnered with the Iowa Cancer Consortium (ICC), with guidance from the American Cancer Society (ACS), to provide reliable transportation options for cancer center patients who need transportation to reach their treatment appointments.


  • Service Area: Altoona, Ankeny, Bondurant, Clive, Des Moines, Grimes, Johnston, Pleasant Hill, Polk County, Urbandale, West Des Moines and Windsor Heights.
  • Transportation Services Provided: Cancer patients to/from their treatment facilities.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Cancer center patients who need transportation to reach their treatment appointments.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES: 
  • 515-283-8100
  • Other Details: 

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