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Free Transportation for Seniors in New York

By Maurice

Free_Transportation_for_Seniors_in_New York

If you're looking for free transportation for seniors in New York, you’re in the right place!

This page is a complete resource for free transportation for the elderly in the state of New York.

Check out the resources below, and if you have a resource to add, please contact us!


Table of Contents

Map of Free Transportation for Seniors in New York


List of Free Transportation for Seniors in New York

Program Description:

Currently, Canaan Baptist Church of Christ is the sponsor and contractor for the Canaan Senior Service Center, which provides services and nutritional aid for the senior residents of the surrounding community.

Located in Harlem, the center has become an important organization in the community through its work with the senior citizens it serves and assists. Through the visionary leadership of Dr. Wyatt Tee Walker, the Canaan Senior Service Center began in 1972 with a one-day-per- week program totally funded and staffed by volunteers of Canaan Baptist Church.

Since September 1975, the center has continued to be sponsored by the church, with a monthly contribution, but is funded by the New York City Department for the Aging (DFTA) for personnel services, meals, rent, utilities, raw foods, and other expenses such as consultants and Title V senior program aides. Personnel funds are provided from four sources, DFTA, Title V, Eastern Seals and Angel Guardians for the Elderly.

Canaan Senior Service Center staff provides daily comprehensive services Monday through Friday from 9:00 am. to 5:00 pm. These services include case assistance, entitlements counseling, information, referrals, escort services, shopping assistance, transportation, telephone reassurance calls to the isolated and home bound, friendly visits to the sick and shut-in, and education and recreation for the daily participants.


  • Service Area: New York City, County of New York
  • Transportation Services Provided: information not available
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Senior citizens (age 60 or older).
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Other Details: 
  1. 1
    Mon - Fri: 9:00 am - 5:00 pm.

Program Description:

Columbia University provides free shuttle bus service for qualifying individuals via the ADA-accessible Intercampus Shuttle. The shuttle connects 96th Street, the Morningside campus, the Medical Center (CUMC), and Harlem Hospital (HH) with stops at nearby subway and transit stops.

Shuttle service runs via the Columbia Intercampus Shuttle. Look for the Columbia Community Shuttle decal next to shuttle doors. This identifies the Intercampus Shuttle for your use.


  • Service Area: CITY OF NEW YORK
  • Transportation Services Provided: Public Transport.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • People with disabilities, the elderly, and individuals
    with service animals.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Have questions about our shuttles, schedules, car service, or other services? Email or call us and we'll be happy to help.
    (212) 854-3382
  • transportation@columbia.edu
  • Other Details: 
  1. 1
    The service runs Monday through Friday, 9:00am to 5:00pm, excluding state and federal holidays.
  2. 2
    All riders must present a valid ID upon boarding the shuttle.
  3. 3
    The shuttle is wheelchair accessible and free for people with disabilities, the elderly and their
    companions, as well as individuals with service animals.
  4. 4
    Shuttles may not stop if passengers are not waiting. We suggest you arrive at the stop 5 minutes before
    scheduled time.

Program Description:

DOROT is a nonprofit organization addressing the challenges of an aging population. 

We serve our clients with a diverse range of programs and services. 

We deliver those programs and services through intergenerational connections with volunteers of all ages.

In 1976, DOROT’s founders set out to meet the needs of their senior neighbors who were hungry for both food and social connection. As recent graduates of Columbia University’s social work program, they were pioneers in their approach to serving older adults.

More than forty years later, DOROT’s innovation and expertise have made us a leader in the fields of aging services and volunteerism.


  • Service Area: Manhattan.
  • Transportation Services Provided: Medical and Wellness appointments, grocery shopping, pharmacy etc..
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Older adults who live on Manhattan’s East Side from 59th-96th Streets, and on the West Side from 59th-125th Streets.
    However, Travel Companions are able to accompany DOROT elders anywhere in Manhattan.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Other Details: 
  1. 1
    Appointments must be booked a few weeks in advance.
  2. 2
    Monday through Friday, from 9:00 am to 4:00 pm.
  3. 3
    Participating seniors choose and pay for the transportation of their choice.

Program Description:

Celebrating over 15 years serving the Lower Manhattan and Battery Park City communities, the Downtown Connection is New York City’s only free circulator bus service. 

The Downtown Connection features five state-of-the-art buses offering free service across Lower Manhattan and Battery Park City, each with seating for 22 passengers. All buses are easily identifiable by their red color and Downtown Connection branding.

The Downtown Connection has also made accommodations for Covid safety protocols, such as updated air-filtration systems, plastic partitions installed between seats and forward-facing seating for additional passenger protection.

With easy access to subway lines, bus routes and ferries, the Downtown Connection is the most convenient way to explore Lower Manhattan’s businesses, shops, restaurants and attractions. Bus rides are free, so hop on and off as often as you’d like.


  • Service Area: Downtown Connection Map
  • Transportation Services Provided: Public Transport.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • General Public.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
    For real-time bus tracking and arrival times, please download the NextBus app:
  • Other Details: 
  1. 1
    Daily service starts at 10 a.m. and ends with a final run at 7:30 p.m.
  2. 2
    Bus rides are free.
  3. 3
    36 stops around the perimeter of Lower Manhattan, including a Warren/Murray Street loop.
  4. 4
    Arrival times average 10-minute intervals on weekdays and at 15-minute intervals on weekends (traffic permitting)
  5. 5
    ADA accessible.

Program Description:

Encore Community Services was founded in 1977, by Sr. Lillian McNamara, Sr. Elizabeth Hasselt and Fr. George Moore to provide food, socialization and support for the elderly of the Hell’s Kitchen and Broadway communities. 

What started as a single community center in the basement of St. Malachy’s Church has since grown into a multipurpose, nonsectarian agency providing a comprehensive array of programs and services to elderly New Yorkers. Each year Encore provides over 400,000 meals; both on-site, at our senior center and delivered directly to our homebound members.

In addition to providing meals and social services to the elderly, Encore also operates the Encore 49 and Encore West Residences. The Encore 49 Residence provides an SRO-style supportive housing facility for formerly homeless seniors with special needs. In a safe, clean and caring environment, residents are provided with their own units, and a range of mental health services. The Encore West Residence provides 84 independent housing units for the very low-income elderly.

Encore strives to provide a safe and welcoming environment to any senior that may need us, from meals, to social services, to housing; Encore’s philosophy remains the same: “By nurturing, respecting and enabling, Encore hopes to improve the quality of life of older New Yorkers in need, in an approach that emanates from the core of Encore’s commitment: we believe that what we do comes from the heart and the heart is the center of all.”

Encore also reaches out to elderly who are homebound, who no longer are able to make the trip to a senior center, or who have little or no access to support services. By providing a comforting voice over the phone, or a friendly face who pays a visit, outreach efforts may enable a senior to remain at home and also assists with reinforcing independence.

The potential effect of this may be to lessen the chance of premature institutionalization, allowing the senior to remain “at home” with needed social supports.


  • Service Area: New York City
  • Transportation Services Provided: Medical appointments, food shopping, pharmacies, other needed destinations.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Seniors with mobility issues.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
    For real-time bus tracking and arrival times, please download the NextBus app:
  • For more information call (212) 581-2910 Ext. 1125.
  • Other Details: 
  1. 1
    There is a sliding scale to offset the cost of the escorts.

Program Description:

Senior Companions are healthy older adults who volunteer to assist homebound or isolated fellow seniors live independently. Volunteers are matched with a client for regularly, weekly, scheduled companionship services. 

These services include: friendly visiting, shopping assistance, escort to a doctor’s appointment or other community activity, help with obtaining services such as access-a-ride and meals on wheels, and most importantly, friendship and companionship.

Sponsored by Henry Street Settlement and funded by Americorps Seniors, the Senior Companion Program is available in all of New York City’s five boroughs.


  • Service Area: New York City
  • Transportation Services Provided: Shopping assistance, escort to a doctor’s appointment or other community activity.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Senior citizens.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
    For real-time bus tracking and arrival times, please download the NextBus app:
  • Please Contact: Rachel Hughes
    Program Director
    Phone: 212.473.1474 ext. 1336
  • Other Details: 
  1. 1
    In response to the COVID-19 pandemic, the Senior Companion Program Volunteers are not currently conducting in-person companionship services for clients. All services are provided to clients over the phone or via virtual programming. We are still accepting new potential volunteers and potential clients, but services are limited until further notice.

Program Description:

New York Foundation for Senior Citizens (NYFSC) is dedicated to helping New York’s seniors enjoy healthier, safer, more productive and dignified lives in their homes and communities and to help them avoid the need for premature institutionalization. 

Established in 1968, NYFSC is the only non-profit, non-sectarian organization serving New York’s seniors in all five boroughs. 

NYFSC continues to grow. From modest beginnings of one social worker and one bookkeeper, the organization now has more than 1,500 employees to address the needs of the City’s seniors. NYFSC manages 35 social service programs, in addition to more than 900 units of housing. This important work is made possible with the leadership of our Board and the amazing efforts of NYFSC’s staff.

NYFSC’s programs are funded by Federal, State, and City governments and by private contributions. Supporters are confident that NYFSC will continue to achieve the best outcomes for the seniors through its commitment to achieving results, keeping overhead low and carefully managing budgets.


  • Service Area: New York, NY
  • Transportation Services Provided: Medical appointments and hospitals, senior centers, entitlements, shopping centers, museums, places of worship, theaters and cultural events.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • Ages 60 and over, including those with wheelchairs, living in Manhattan Community Districts #1 through #8
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
    For real-time bus tracking and arrival times, please download the NextBus app:
  • Please Contact: (212) 956-0855
  • Other Details: 
  1. 1
    The service can also be called for visits to relatives and friends in hospitals or nursing homes, shopping trips, and banks.
  2. 2
    Project CART also organizes transportation for special group trips around the city to Brooklyn Botanic Garden, Lincoln Center, Metropolitan Museum of Art and even farmers markets, to name but a few.
  3. 3
    Project CART offers a more limited private car service for emergencies as well as for medical, social service, entitlement appointments and special events.

Program Description:

DAV operates a fleet of vehicles around the country to provide free transportation to VA medical facilities for injured and ill veterans. 

DAV stepped in to help veterans get the care they need when the federal government terminated its program that helped many of them pay for transportation to and from medical facilities.
The vans are driven by volunteers, and the rides coordinated by more than 155 Hospital Service Coordinators around the country.

Since the program’s inception in 1987, DAV departments and chapters have donated 3,558 vehicles and Ford Motor Co. has donated 239 vehicles at a cost of nearly $89 million.


  • Service Area: Check Application details tab.
  • Transportation Services Provided: Transportation to VA medical facilities.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • You must be a veteran.
  • Enrolled in VA health care.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Albany
    Charles Drew
    (518) 626-5504 Hours: 5:30am-2:00pm
    Serving: Albany, Clinton, Columbia, Delaware, Essex, Franklin, Fulton, and Schnecetady counties.
  • Bath
    James (Ted) Steck
    (607) 735-0583 Hours: 7:00am-3:00pm
    Serving: Alleghany, Chemung and Steuben Counties.
  • Batavia
    Paul Judkins
    (585) 297-1170 Hours: 7:00am-2:00pm
    Serving: Genesee, Wyoming, and part of Erie and Livingston Counties.
  • Buffalo
    Robert McTighe
    (716) 862-6544 Hours: 6:00am-2:00pm
    Serving: Erie, Niagara and part of Cattaraugus Counties.
  • Canandaigua
    Nick Conrad
    (585) 393-7585 Hours: 7:00am-2:00pm
    Serving: Livingston, Monroe, Ontario, Seneca, Wayne Counties, and a small portion of Yates County.
  • Rochester
    Jeffrey Matthews
    (585) 463-2661 Hours: 7:00am-1:00pm
    Serving: Monroe, Livingston, Ontario, Seneca and Wayne Counties.
  • Syracuse
    Joseph Schneider
    (315) 425-4400, ext. 54352 Hours: 8:00am-2:00pm
    Serving: Herkimer, Jefferson, Lewis, Madison, Onondaga, Oneida, Oswego, St. Lawrence Counties.
  • Other Details: 
  1. 1
    Reservations need to be made two weeks in advance, as volunteer drivers provide the service.
  2. 2
    No Cost Veteran Transportation.
  3. 3
    For specific information about your DAV Transportation Coordinator's role, please visit the DAV Transportation Network * website. 

Program Description:

Veterans Transportation System supplements existing transportation available to get veterans to and from their medical appointments.


  • Service Area: Albany, Bath, Canandaigua/Rochester, Syracuse, Western New York
  • Transportation Services Provided: Transportation to VA medical facilities.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • You must be a veteran.
  • Enrolled in VA health care.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Albany (518) 626-6791
  • Bath (607) 664-4682
  • Canandaigua/Rochester VA Outpatient Clinic
    (585) 393-7320
  • Syracuse (315) 425-4351
    Western New York (716) 862-6800
  • Other Details: 
  1. 1
    Reservations must be made one day in advance.
  2. 2
    A veteran may be accompanied by one caregiver, spouse or family member.
  3. 3
    Please note the VTS shuttle will be allotted ten minutes at each location before proceeding to the next stop.
  4. 4
    Any issues or concerns please call the VTS feedback line at (855) 682-4048.

Program Description:

The City of Tonawanda Recreation Department's mission is to provide a comprehensive recreation and park program suitable to the needs and interests of is residents in a safe leisure environment. 

We will strive to provide, assist and coordinate community resources to implement services and programs for youth, adult, and senior groups, related to the well-being of the City's residents in a professional, efficient, and courteous manner.

"GOING PLACES" VAN SERVICE: This service is for City of Tonawanda residents only, 60 years of age or older, who are capable of getting in and out of the van without assistance. This service is made possible by the City of Tonawanda, Erie County Department of Senior Services, and the NYS Office for the Aging.


  • Service Area: City of Tonawanda, Kenmore, Buffalo, Williamsville and Amherst
  • Transportation Services Provided: Medical appointments, food shopping, pharmacies, other needed destinations.
  • Eligibility Criteria: The following are eligible to receive transportation:
  • City of Tonawanda residents, 60 years of age or older, who are capable of getting in and out of the van without assistance.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Other Details: 
  1. 1
    The van is available Tuesday through Friday beginning at 7:30am. Last pick up is 2:30pm.
  2. 2
    We take request for transportation every Monday morning for appointments that week.
  3. 3
    The cost is minimal, a donation of $2.00 each way for appointments in our city and $3.00 each way for Kenmore, Buffalo, Williamsville and Amherst appointments.
  4. 4
    We work on a priority basis - doctor and hospital appointments are first, then banking and grocery shopping.

Program Description:

The Clarence Senior Center enriches the lives of seniors in our community through a wide variety of activities, programs, classes and experiences that will educate, inform, entertain and involve them. 

Seniors age fifty-five and over are welcome regardless of race, creed, ethnicity, or nationality. With nearly 1000 members, the Senior Center is a busy place where members can come for an hour or stay for the day and enjoy all that we have to offer!

The Town of Clarence provides a vehicle for Center use. Its main purpose is to provide transportation for members to and from the Center.


  • Service Area: Clarence, NY
  • Transportation Services Provided: To and from the Center.
    Weekly trips to supermarkets and shopping centers.
  • Eligibility Criteria: The following are eligible to receive transportation:
    CSC membership is open to those who are:

  • at least 55 years old.
  • joining with a spouse who is at least 55.
  • live in Clarence, or own property in Clarence, or
    used to live in Clarence for at least 10 years, or
    pay Clarence School Taxes.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Members can call the office at 633-5138 for pick-up arrangements.
    CSC membership Applications are available in the Office.
    Yearly dues are $10 per person
    payable by January 1st of each year.
  • Other Details: 
  1. 1
    The vehicle picks up passengers Monday through Friday.
  2. 2
    Reservations are on a first-call, first-reserved basis.
  3. 3
    Passengers vary on a daily basis, thus pick-up time will also vary.
  4. 4
    Weekly trips are scheduled to area supermarkets and shopping centers.
  5. 5
    A suggested donation is requested to help defray costs, which can be handed to the driver as you enter the van.
  6. 6
    The responsibility of vehicle drivers is limited to providing hand held assistance to passengers as they enter or leave the vehicle.

Program Description:

The Erie County Department of Senior Services was created in 1971 and subsequently designated an Area Agency on Aging under Title III of the Older Americans Act. 

The primary responsibilities which the Department has under the Older Americans Act and New York State Community Services for the Elderly Programs focus on planning, advocacy, and coordination activities.

These responsibilities are:
To develop and implement a four-year plan of services which is responsive to the priority needs of older persons in Erie County. Services under this plan are delivered either directly by the Department or through community organizations under contract with the Department

To advocate on behalf of the needs of older persons by monitoring, evaluating, and commenting on policies, programs, and community actions which affect the elderly in Erie County

To represent the needs, interests, and concerns of older persons to public officials and others

To coordinate our planning and service activities with other agencies and organizations to promote the most efficient use of existing resources and to promote new and expanded benefits to the elderly.

Transportation: As a service to older adults (aged 60+) in Erie County, in collaboration with community partners, the Department of Senior Services offers the Going Places Transportation Program.

The curb-to-curb van service is available to seniors who are unable to use conventional means of transportation.


  • Service Area: Erie County
  • Transportation Services Provided: Medical appointments, food shopping, pharmacies, other needed destinations.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Erie County residents, 60 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Call (716) 858-RIDE or (716) 858-7433 - 8:30 am to 4:20 pm Monday through Friday.
    Vans have been assigned to the following communities.
  • City of Buffalo (service 8:30am - 3:15pm)
  • City of Lackawanna (service 9:00am -4:00pm)
  • City of Tonawanda (Call 505-1172 for scheduling Mondays only 9-11am)
    Towns of Aurora and Elma (Call 652-8866 for scheduling daily 8:30am - 4:30pm)
  • Town of Cheektowaga (service 8:15am - 3:00pm)
  • Towns of Clarence (service 9:00am - 3:00pm, Monday Wednesday, Thursday)
  • Towns of Evans (service 8:00am - 3:00pm, no Thursdays)
  • Town of Lancaster (service 8:30am - 3:00pm)
  • Town of Newstead (service 8:30am - 3:00pm, Tuesday, Friday, Saturday)
  • Towns of Orchard Park & Boston (service 9:00am - 3:15pm, no Mondays)
  • Town of West Seneca (service 9:15am - 3:30pm)
  • Other Details: 
  1. 1
    Schedule health-related trips two weeks ahead of the day of your appointment and schedule non-medical trips one week ahead of the day of your appointment.
  2. 2
    Because of the demands for senior transportation, travel may be limited to the nearest available facilities (with the exception of trips for health purposes).
  3. 3
    A suggested contribution is $3 per one-way trip or $6 per round-trip; wheelchair service is $8 per one-way trip or $16 per round-trip. Contributions are always voluntary. Any amount you wish to give is greatly appreciated and will be used to expand the transportation program.
  4. 4
    All contributions are confidential and no one will be denied service if unable to donate.
  5. 5
    Wheelchair van service may be available upon request - please specify when requesting rides.
  6. 6
    Priorities for Van Service 
  • Health Related (NON-EMERGENCY)
  • Trips to the doctor, clinic, hospital, counseling, therapy, prescriptions, etc.
  • Food & Nutrition
  • Trips to Stay Fit Dining Sites or grocery stores.
  • Personal Business
  • Trips for banking or bill-paying, HEAP, Social Services, HIICAP (Health Insurance Information Counseling & Assistance Program), legal assistance, etc.
  • Social Activities
  • Trips made for social or recreational purposes or volunteer opportunities

Program Description:

The City of Buffalo Department of Community Services and Recreational Programming is comprised of seven divisions that invests in a network of community-based organizations and programs to enrich and complement the lives of Buffalo residents, particularly city youth and city seniors. 

By providing and funding a wide range of high-quality recreation and leisure opportunities, we support youth and seniors by meeting their social, economic and physical needs while promoting diversity, cultural, neighborhood, family, education, recreation and wellness opportunities.


  • Service Area: The City of Buffalo Medical Van is restricted to observing the following boundaries:
  • No service past the 5200 block of Sheridan Drive
  • No service past 6500 Main Street
  • No service past the 1200 block of Sweet Home Road
  • No service past French Road
  • No service past 3900 Delaware Avenue
  • No service past 750 Orchard Park Road
  • Transportation Services Provided: Medical appointments.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • City of Buffalo residents, 62 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 716-851-4204
    Fax: 716-851-5803
  • Other Details: 
  1. 1
    The Medical Van operates from 8:30 a.m. for appointment pick up (going to) until 12:30 p.m.
  2. 2
    You must be ready to return, (return trip) no later than 2:30 p.m.
  3. 3
    The Van can only pick you up (for return home) from where you were initially dropped off.
  4. 4
    Contributions: $3 one way, $4 round trip.
  5. 5
    Appointments are scheduled at least three weeks in advance (first come first served) until schedule is full.
  6. 6
    The Medical Transportations Vans for the Division for Senior Services are not wheelchair accessible. Individuals utilizing this service must be able to enter the vehicle without assistance.

Program Description:

The Grand Island Golden Age Center provides services to all Grand Island residents, 50 years of age or older, regardless of religious, racial, political or ethnic background. 

This Town-sponsored facility provides transportation services, special events, educational, recreational & travel opportunities, as well as a congregate site featuring home-cooked meals weekdays.

Our mission is to provide safe, nurturing, and enjoyable activities to meet the needs of our senior population.
Membership is free of charge.

The staff and members of the Golden Age Center welcome you!
The Center is open 8 am - 4 pm Monday through Friday.


  • Service Area: Town of Grand Island.
  • Transportation Services Provided: Service Area: Medical appointments, food shopping, pharmacies, other needed destinations.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Grand Island residents, 50 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: (716) 773-9682
    between the hours of 8:15am - 4:00pm.
  • Other Details: 
  1. 1
    Medical appointments will be accommodated with first priority.
  2. 2
    Call the office after 1:00pm, the day before your appointment, for your pick up time.
  3. 3
    Requests for transportation services must be called in the following manner:
    • Two (2) days advance notice for on-Island appointments.
    • Seven (7) days advance notice for off-Island transportation.
  4. 4
    Clients must be able to walk from their own home to the van, and from the van to their destination. If assistance is needed, you must bring an aide OR family member with you.
  5. 5
    Please limit the number of bags per trip that you can lift to NO MORE THAN 4 BAGS. You will be given approximately 1 HOUR to shop.
  6. 6
    We have TWO vehicles to schedule & accommodate several requests at once. Our priorities:
    A. Medical Appointments – Doctors’ appointments, Dentists, Chiropractors, X-rays, etc.
    B. Nutrition – Dining at the Center or Grocery Shopping.
    C. Financial – Banking, Social Security Admin, Medicare/Medicaid, Post Office, Town Hall, etc.
    D. Personal - Connections to Metro Bus, Employment, Hair salon, Dry Cleaners, etc.
    E. Other – Any requests for transportation will be considered, but scheduling will depend on
    availability of vehicles and drivers

Program Description:

Hearts and Hands is the premier volunteer organization serving our frail or vulnerable neighbors in rural and suburban Western New York communities.

For too many of our older neighbors in Erie and Niagara Counties, losing the ability to drive means losing access to critical health care, necessary grocery trips and much-needed social interactions. Additionally, people who live below the poverty level, have Medicaid, or live in rural areas have a more difficult time accessing medical care and healthy food.

Through its transportation services Hearts and Hands increases access to medical care, food, and opportunities for physical and social activity.

We accomplish this by providing transportation that meets the unique needs of older adults living in the suburban and rural areas of Erie and Niagara Counties. Volunteers use their personal vehicles to provide door through door escorted transportation for our care receivers.
Our care receivers do not need computers, smart phones or internet access to request services.


  • Service Area: Erie and Niagara Counties
  • Transportation Services Provided: Service Area: Medical appointments, food shopping, pharmacies, other needed destinations.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • People who are 60 years and older or disabled qualify for services in Erie and Niagara Counties.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • All participants are required to complete an intake assessment in their home before enrolling in the program. Please contact our program manager for details and to schedule an intake at 716-406-8311 ext. 107
  • Other Details: 
  1. 1
    There is no charge to care receivers for our services.
  2. 2
    There are no set schedules or routes, we are able to take a care receiver anywhere at any time as long as a volunteer is available.

Program Description:

Provides nutrition, social activities, arts and crafts, sewing, exercise, and AARP driving classes once every month. Transportation to medical appointments, shopping, etc.


  • Service Area: City of Lackawanna. 
  • Transportation Services Provided: Service Area: Medical appointments, shopping, etc.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Individuals 60 and older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: Michelle Baldelli
    Director 716-827-6667
  • Other Details: 
  1. 1
    Monday & Friday, 8:30am-5pm; Tuesday-Thursday, 8:30am-9pm.
  2. 2
    County Van, $3 each way.

Program Description:

Today, MAS currently manages Medicaid transportation for approximately 5,100,000 Medicaid enrollees in New York State, which is approximately 7 percent of the national Medicaid population (source: Kaiser Family Foundation). 

MAS takes a team approach including assigning regional Medicaid administrators, assistant regional Medicaid administrators, field liaisons, bus pass and mileage reimbursement administrators, as well as commercial travel and quality assurance staff directly to each region and to specific counties within each region it manages. MAS works closely with medical practitioners and transportation providers to ensure that Medicaid enrollees are provided courteous and professional transportation.

In 2004, MAS managed Medicaid transportation for the Onondaga County Department of Social Services. Over the next six years, MAS added Monroe, Sullivan, Niagara, Oneida, Dutchess, Orleans, Ulster, and Cayuga to its portfolio.

In 2011, New York State redesigned its Medicaid program, dividing the state into six regional initiatives.

MAS won the first contract awarded under this new structure, and signed on to provide non-emergency Medicaid transportation (NEMT) in the Hudson Valley region. 

In 2013, MAS was awarded the Medicaid transportation management contract for the 24 county Finger Lakes Northern NY region.
The WNY region was awarded to MAS in 2014.

In 2016 MAS was awarded second five-year contract to manage Medicaid transportation for the Hudson Valley region.

In 2017, MAS was awarded a five-year contract for Medicaid transportation management services in New York City.

The four New York State regions for which MAS currently manages Medicaid transportation for NYSDOH includes approximately 5,100,000 Medicaid enrollees, thousands of medical practitioners and over a thousand transportation providers.


  • Service Area:  
  • Transportation Services Provided: 
  • Eligibility Criteria:  
  • Application Details:  
  • Other Details: 
  1. 1
    MAS provides no transportation services. MAS is contracted with New York State Department of Health to provide Transportation Management services for the New York State Medicaid NEMT program.

Program Description:


  • Service Area:  
  • Transportation Services Provided: Service Area:  
  • Eligibility Criteria:
  • Application Details:
  • Other Details: 
  1. 1
    Suggested donation of $3 round trip

Program Description:

The Northwest Buffalo Community Center Inc. (NWBCC) was founded in 1975 and is one of the largest human service providers in the greater Buffalo area. 

Programs offered range from complete medical and dental
services, youth and senior citizen programming, education, crime victim
assistance, daycare and much more. Our staff is trained to offer assistance in all areas of need, including the ability to make referrals to appropriate agencies, often to programs already on site a 155 Lawn Avenue.

The service programs of the Northwest Buffalo Community Center are
governed by a volunteer board of directors made up of local citizens,
business leaders and government officials who together make sure that you come first and the services you receive are handled in a competent and professional manner.


  • Service Area: Greater Buffalo area.
  • Transportation Services Provided: Service Area: Medical appointments, shopping, Senior Center. 
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Senior citizens (age 60 or older).
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • MEDICAL TRANSPORTATION:
    858-RIDE (7433)
  • SENIOR CENTER AND GROUP SHOPPING TRANSPORTATION:
    Laura (716)876-8108 ext 20
  • Other Details: 
  1. 1
    Suggested donation is $3.00 per one way trip.
  2. 2
    To schedule an appointment please call two weeks in advance.
  3. 3
    Service operates Monday – Friday 8:30am – 4:30pm

Program Description:

Rural Transit Service is a non-profit transportation organization. Rural Transit Service provides safe, affordable and reliable transportation to seniors, low income and disabled clients to allow them to maintain a happier, healthier more independent lifestyle and heighten involvement in the community. 

Eligible residents are transported to dialysis clinics, medical offices, physical therapy, pharmacies, colleges, work places, nutrition sites, adult day cares, grocery stores, banks, salons/barbers, etc., with medical trips taking priority.

Rural Transit’s success is predicated on the commitment of their volunteers, including drivers, dispatchers and driver aides; providing the transportation and scheduling. In twenty five years, due to the increasing need, Rural Transit has expanded its service area from two towns, with approximately one dozen volunteers to twenty five municipalities throughout Erie County with the help of over one hundred thirty volunteers and the need continues.


  • Service Area: Aurora (town or village), Boston, Brant, Clarence, Colden, Collins, Concord (Springville), Eden, Elma, Evans (Angola), Gowanda, Holland, Marilla, Newstead, North Collins (town or village)
    Orchard Park, Sardinia, Wales
  • Transportation Services Provided: Service Area: Dialysis clinics, medical offices, physical therapy, pharmacies, colleges, work places, nutrition sites, adult day cares, grocery stores, banks, salons/barbers, etc.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • You must be a resident of or pay property taxes to one of the following towns (villages) to use RTS: Aurora (town or village), Boston, Brant, Clarence, Colden, Collins, Concord (Springville), Eden, Elma, Evans (Angola), Gowanda, Holland, Marilla, Newstead, North Collins (town or village) 
    Orchard Park, Sardinia, Wales
  • You must be ONE of the following:
    Senior Citizen over the age of 62,
    or Disabled,
    or Low/Moderate Income According to HUD Guidelines
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • You may apply by simply downloading the Application, completing it and mailing it in to our main office. We also have a link for the Application Guidelines to explain everything to you in more detail.
    If you prefer we can also mail you an application. To receive one please contact your local dispatch office.
  • Brant, Collins, Evans, North Collins
    (716) 549-5098:
  • Concord, Holland, Sardinia
    (716) 592-0088
  • Aurora, Boston, Colden, Elma, Eden, Marilla, Orchard Park, Wales
    (716) 662-8378
  • Other Details: 
  1. 1
    The Rural Transit vans run between 8:00 am to 4:00 pm, Monday through Friday, except holidays.
  2. 2
    Dispatch must be called 48 hours in advance and up to two weeks in advance for appointments.
  3. 3
    Individuals may schedule up to two rides per week.
  4. 4
    $3.00 Suggested Donation per Trip, No one will be denied services because of inability to pay.

Program Description:

The mission of the South Buffalo Community Association is to maintain and enhance the general cultural, social and recreational well-being of the neighborhoods of South Buffalo through human service programs. 

These programs include, but are not limited to the elderly, youth services, recreational programs for all ages, plus information and referral.


  • Service Area: Buffalo NY
  • Transportation Services Provided: Service Area: To Tosh Collins
    Medical Appointments, Grocery Shopping, Field Trips 
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • South Buffalo, West Seneca, Blasdell & Lackawanna residents, 60 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Call Greg to schedule a ride 822-4532 x105.
  • Other Details: 
  1. 1
    donations accepted.

Program Description:

The mission of the Cheektowaga Department of Senior Services is to provide our participants with quality activities, programs and advocacy that promote independence and enhance their well-being.


  • Service Area: Town of Cheektowaga
  • Transportation Services Provided: Service Area: Doctor appointments, grocery shopping, and other necessary appointments.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Any Cheektowaga resident (including the Village of Sloan, Depew, west of Transit Road), age 60 plus or married to someone 60 plus
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • TO MAKE A RESERVATION, CALL 858-RIDE (7433), WEEKDAYS, 8:30AM-4:20 PM.
  • Other Details: 
  1. 1
    The suggested donation for a one-way-trip is $3 and $8 one way for the wheelchair van, but the donation is confidential and each person determines what he or she can pay.
  2. 2
    The vans run five days per week from 8:30-3:30 pm.
  3. 3
    Van reservations for MEDICAL APPOINTMENTS can be made a minimum of 24 hours and a maximum of two weeks in advance (the sooner the better).
  4. 4
    All other appointments (shopping, banking, etc.) can be made a minimum of 24 hours and a maximum of one week in advance.
  5. 5
    Appointments will be scheduled on a space availability basis – medical being the priority.
  6. 6
    WHEN GROCERY SHOPPING, EACH RIDER IS LIMITED TO 4 BAGS.

Program Description:

The town provides free transportation for senior residents to and from important appointments and essential errands.


  • Service Area: Town of Eden
  • Transportation Services Provided: Service Area: Important appointments and essential errands.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Town of Eden residents, 60 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please contact the Eden Service Line at 992-3067 to determine availability and reserve your date.
  • Other Details: 
  1. 1
    There is no charge to care receivers for our services.

Program Description:

The Town of Lancaster Senior Center offers a variety of activities and programs to Lancaster residents age 55 and older. To participate in the Senior Activities, you must show a Lancaster Senior Photo ID card.


  • Service Area: Lancaster, NY
  • Transportation Services Provided: Service Area: Medical appointments, food shopping, pharmacies, other needed destinations.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Lancaster residents, 60 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact Senior Center at (716) 685-3498
  • Other Details: 
  1. 1
    The van runs Monday – Friday from 8:30 AM to 3:30 PM.
  2. 2
    Reservations are required.
  3. 3
    Suggested Donation: $3.00 (one-way), wheelchair van $8.00 (one-way)

Program Description:

The Valley Community Association Senior Citizen Program is designed to encourage and maintain healthy lifestyles in elderly residents of the Buffalo River Community by providing affordable healthy meals, facilitated physical activity,

peer interaction and socialization, and health care navigation and access to support services. Program activities include congregate dining, low-impact aerobics exercise, cards and BINGO, healthy aging education, recreational activities, day trips, and more.

Transportation is also provided for those in need. Through collaborations and partnerships, the program also gives the local senior population access to regular on-site free screenings and consultations. The VCA Senior Program is dedicated to promoting preventative measures and provides a network of support to improve the quality of life in the local senior population.


  • Service Area: Buffalo NY
  • Transportation Services Provided: Service Area: To and from all the VCA senior programs, Medical appointments.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Buffalo residents, 60 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Call Jim at (716)823-4707 ext. 107.
  • Other Details: 
  1. 1
    Transportation to medical appointments is available by appointment.
  2. 2
    Transportation to and from all the VCA senior programs at the various sites Monday through Thursday.

Program Description:

Greece F.I.S.H. provides transportation to medical appointments for seniors and ambulatory disabled individuals.


  • Service Area: Town of Greece, Charlotte area.
  • Transportation Services Provided: Service Area: Doctor, dentist, eye appointments, prescription pick-up, hospital tests, counseling, physical therapy.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Senior citizen, disabled individual, or needy with no other means of transportation.
  • Must be ambulatory.
  • No wheelchairs or scooters.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Other Details: 
  1. 1
    Call for transportation 24 hours in advance.
  2. 2
    Those needing a ride on Monday need to call on Friday to make arrangements.
  3. 3
    Early call-in is helpful as they often have only one driver/day.
  4. 4
    No fee for service. Donations accepted.
  5. 5
    Town of Greece, Charlotte area. People must live in these areas, but they can be taken wherever they need to go outside of Greece or Charlotte.
  6. 6
    Transportation services are suspended until further notice.

Program Description:

Honeoye Falls/Lima FISH (Friends in Service Here) provides transportation to doctors, dentists, dialysis, and recovery tests and rehab. Can provide transportation assistance to shopping trips but medical appointment take priority. 

Transportation is provided by volunteers for home bound and disabled residents of Honeoye Falls, Lima, West Bloomfield, and Mendon NY.


  • Service Area: Honeoye Falls, Lima, West Bloomfield, and Mendon NY.
  • Transportation Services Provided: Service Area: Doctors, dentists, dialysis, and recovery tests and rehab and shopping trips.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Honeoye Falls, Lima, West Bloomfield, and Mendon NY, home bound and disabled residents, 60 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: (585)-453-2370
  • Other Details: 
  1. 1
    Suggested donation.

Program Description:

FISH receives calls from individuals unable to drive themselves to essential appointments at hospitals, doctors’ offices, and medical specialists. 

Clients should be able to walk from their home to the vehicle and in/out of the appointment facility – independently or on the arm of a driver. FISH serves residents who live within the Rush-Henrietta Central School District.


  • Service Area: Henrietta, West Henrietta, Rush, and some parts of zip codes 14534, 14543, 14623, 14672.
  • Transportation Services Provided: Service Area: Medical appointments.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Home-bound and disabled Residents who live within the Rush-Henrietta Central School District.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: (585)-453-2370
  • Other Details: 
  1. 1
    Call before 12:00 noon to request transportation for the next day.
  2. 2
    No wheelchairs, transport chairs or scooters.
  3. 3
    Transportation may be scheduled for Monday through Friday.
  4. 4
    Clients may make a donation to FISH, but it is not required to make a contribution in order to receive service.
  5. 5
    Clients should be able to walk from their home to the vehicle and in/out of the appointment facility – independently or on the arm of a driver.

Program Description:

No Transportation service available on the website


  • Service Area:  
  • Transportation Services Provided: Service Area:  
  • Eligibility Criteria:  
  • Application Details:  
  • Other Details: 
  1. 1
    donations accepted

Program Description:

Choice One Transportation is Non-Emergency Medical Transportation provider in Rochester, NY. Recognizing specific needs of each individual, 

we are committed to fostering atmosphere of compassion, integrity and professionalism. With each ride, we strive to place quality and care back into medical transportation.


  • Service Area: Rochester, NY
  • Transportation Services Provided: Service Area: Non-Emergency Medical Transportation
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • No specific eligibility criteria available on the website.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Medicaid Customers
    Call 1.844.666.6270 to schedule your ride
    Select Choice One Transportation
    Save order confirmation number
  • iCircle Care Customers
    Call 1.844.424.7253 to schedule your ride
    Select Choice One Transportation
    Save order confirmation number
  • Fidelis Care Customers
    Call 1.888.343.3547 to schedule your ride
    Select Choice One Transportation
    Save order confirmation number
  • Private Pay Customers
    Call 1.585.755.5900 to schedule your ride or for a quote
  • Other Details: 
  1. 1
    Medicaid, iCircle Care, Fidelis Care and Private Pay are accepted!
  2. 2
    Vehicles are fully insured, serviced regularly, and comply with American Disability Act (ADA) regulations.

Program Description:

City East Transportation is a combined ministry of Peace of Christ Parish, St. Frances Xavier Cabrini Parish and St. Stanislaus Church. 

It provides free transportation for members who are unable to drive to medical/dental appointments, pharmacy, physical therapy, dialysis, grocery shopping and banking. Drivers are also willing to pick up groceries or prescriptions for members.


  • Service Area: Rochester, NY
  • Transportation Services Provided: Service Area: Medical/dental appointments, pharmacy, physical therapy, dialysis, grocery shopping and banking.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Peace of Christ Parish, St. Frances Xavier Cabrini Parish and St. Stanislaus Church Members who are unable to drive.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 585-266-6570
  • Other Details: 
  1. 1
    Members are allowed one 2-way trip or 2 one-way trips/person/week.
  2. 2
    Parking fees are the responsibility of the rider.
  3. 3
    All drivers are volunteers who have been screened and trained by Lifespan.
  4. 4
    Riders must be able to walk with minimal assistance from the driver (no wheelchairs) and live in a home or apartment, as opposed to a nursing care facility.
  5. 5
    Call at least 5 days in advance of your appointment.
  6. 6
    Donations are appreciated.

Program Description:

The East Rochester Community Resource Center provides a variety of services for residents in need of assistance.
We have a volunteer pool of safe drivers who will help people run errands, take them grocery shopping or to a doctor appointment.


  • Service Area: East Rochester.
  • Transportation Services Provided: Service Area: Run errands, Grocery shopping, Doctor appointment.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • No specific eligibility criteria available on the website.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 585-586-0525.
    Please leave a message when calling during off hours and we will return the call as soon as possible.
  • Other Details: 
  1. 1
    One week advance notice is required.
  2. 2
    No Pricing information available on the website.

Program Description:

The Fairport/Perinton Senior Living Council, Inc. (SLC) partners with the Fairport Baptist Homes (FBH) to provide the transportation options offered through Senior Options For Independence (SOFI).

The Elderbus provides door-to-door, wheelchair accessible transportation Monday through Friday within the Fairport/Perinton area for residents who are at least 60 years of age or disabled.

Through a partnership with the Fairport Baptist Homes, SLC makes it possible for Fairport/Perinton residents to get to local doctors’ appointments, go to the library, have their hair done, grocery shop, and do their banking while socializing along the way.


  • Service Area: Fairport/Perinton area.
  • Transportation Services Provided: Service Area: Medical appointments, food shopping, pharmacies, other needed destinations.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Fairport/Perinton area residents who are at least 60 years of age or disabled.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • SOFI Transportation: 377-8117
  • Other Details: 
  1. 1
    Scheduling requires at least one day’s notice.
  2. 2
    Within Town of Perinton: Medical appointments.
    Essential errands (bank, grocery, hair appointments, library, etc.)
    Walmart on Monday.
  3. 3
    Suggested Donation Within Town of Perinton
    $3 one way $5 round trip.
  4. 4
    Wheelchair Accessible.

Program Description:

The Fairport/Perinton Senior Living Council, Inc. (SLC) partners with the Fairport Baptist Homes (FBH) to provide the transportation options offered through Senior Options For Independence (SOFI).

Transportation outside the Fairport/Perinton area for medical appointments is also available to local seniors. SOFI volunteer drivers, using their own cars, will provide door-to door service to and from the appointment. In most cases, and when necessary, the driver will remain with the senior while at the appointment.


  • Service Area: Fairport/Perinton area.
  • Transportation Services Provided: Service Area: Medical appointments.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Fairport/Perinton area residents who are at least 60 years of age or disabled.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • SOFI Transportation: 377-8117
  • Other Details: 
  1. 1
    Scheduling requires at least a two days’ notice.
  2. 2
    Office Hours 8:30 AM to 4 PM, Monday through Friday.
  3. 3
    Outside Town of Perinton $8 one way $16 round trip.

Program Description:

Transportation services for residents of Gates, Chili, North Chili NY for ages 60+ and people with disabilities of all ages.


  • Service Area: Gates, Chili, North Chili NY
  • Transportation Services Provided: Service Area: Medical/Dental, Banking, Pharmacy, Hairdresser, Attorney, Government agencies, Health related shopping, Senior Center/Libraries, and Church services.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Transportation services for residents of Gates, Chili, North Chili NY for ages 60+ and people with disabilities of all ages.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: (585)-889-6104
  • Other Details: 
  1. 1
    Operates M-F 8am-5pm.

Program Description:

The Town of Greece partners with Medical Motors Service to transport seniors to and from the Senior Center each day.


  • Service Area: Greece.
  • Transportation Services Provided: Service Area: To and from the Senior Center.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Resident of Greece, 60 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 723-2425.
  • Other Details: 
  1. 1
    $2.00 round trip suggested contribution.
  2. 2
    Office Hours Monday – Friday, 9 am – 5 pm.
  3. 3
    NOTE: For cancellations call Medical Motors 654-7030 before 8:00am.
  4. 4
    You will need to provide your name, address, phone number, and reserved date(s) for the van.
  5. 5
    You may request transportation twenty four hours in advance.

Program Description:

DAV is a nonprofit charity that provides a lifetime of support for veterans of all generations and their families, helping more than 1 million veterans in positive, life-changing ways each year. 

Annually, the organization provides more than 240,000 rides to veterans attending medical appointments and assists veterans with well over 160,000 benefit claims. In 2020, DAV helped veterans receive more than $23 billion in earned benefits. DAV’s services are offered at no cost to all generations of veterans, their families and survivors.

DAV is also a leader in connecting veterans with meaningful employment, hosting job fairs and providing resources to ensure they have the opportunity to participate in the American Dream their sacrifices have made possible.

With nearly 1,300 chapters and more than 1 million members across the country, DAV empowers our nation’s heroes and their families by helping to provide the resources they need and ensuring our nation keeps the promises made to them.


  • Service Area: Nationwide.
  • Transportation Services Provided: Service Area: Transportation to VA medical facilities.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Who served in the armed forces during a period of war or under conditions simulating war.
  • Was wounded, disabled to any degree, or left with long-term illness as a result of military service.
  • Was discharged or retired from military service under honorable conditions.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Membership Toll Free Number – 1-888-236-8313
    DAV Hospital Service Coordinator Directory: HSC Directory
  • Membership Application
    Download the application (PDF), fill it out and mail to
    Disabled American Veterans,
    Attn: Membership Dept,
    PO Box 145550,
    Cincinnati, OH 45250.
  • Other Details: 
  1. 1
    Veterans age 80 and older are FREE.
  2. 2
    $300 Lifetime Membership.
  3. 3
    After a minimum down payment of $40 toward your life membership, you will receive your membership card. The remaining balance is paid in interest-free installments.

Program Description:

RTS Access is RTS’ paratransit program that provides coordinated ride-sharing transportation for people with disabilities who are unable to ride RTS transit buses due to their disability. 

RTS Access is a complementary service, meaning it matches the service area and operation hours of RTS' system, and is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990. As an origin-to-destination service, RTS Access routinely provides curb-to-curb service with exterior door-to-exterior door service provided upon advanced notice.


  • People with disabilities who are unable to ride RTS transit buses due to their disability.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 585-224-8330
  • Other Details: 
  1. 1
    The RTS Access service area is ¾ of a mile beyond the RTS fixed-route bus service.
  2. 2
    RTS Access trips must begin and end within the service area as defined by the ADA.
  3. 3
    Reservations can be made up to a maximum of seven days in advance.
  4. 4
    When reserving a return trip from a medical appointment, remember that medical appointments are rarely completed on time. Please allow additional time for your requested return pickup time. Paratransit requires a minimum stay of one hour after a drop-off at any destination.
  5. 5
    You can request up to six trips per call.
  6. 6
    ADA Regular service Area $2
    Regular Service Area $2
    On Demand Service Area $4
    Supplemental Service Area $8
    Children under 6 years old Free*
    Cost per trip is determined by the service area -
    Please refer to the interactive map
  7. 7
    All certified customers eligible for RTS Access may ride RTS fixed route buses free of charge with their RTS Access ID card. ID card must be valid; not expired.

Program Description:

Our transportation service, Elderberry Express, is available to senior citizens living in the Town of Pittsford.


  • Service Area: Monroe County, Pittsford Village.
  • Transportation Services Provided: Service Area: Medical, Attorney, Dental, Government agencies, Banking, Health related, shopping, Pharmacy, Visiting a family member, Hairdresser, Other.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Senior citizens living in the Town of Pittsford.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • The Elderberry Express phone line (248-6237) is available 24 hours.
  • Other Details: 
  1. 1
    Those requesting service should call at least 48 hours in advance. Please leave your name, phone number, address, appointment time and type of service requested.
  2. 2
    For service on a Monday, please call by 1:00 p.m. the previous Thursday.
  3. 3
    Service is provided Monday - Friday, for appointments between 9:00 a.m. to 3:00 p.m. excluding holidays.
  4. 4
    Clients must be ambulatory.
  5. 5
    We offer transportation within Monroe County or within 10 miles of Pittsford Village.
  6. 6
    We do not provide same day service. Phone at least two days in advance.
  7. 7
    You will receive a confirmation call from the driver the evening before your appointment.
  8. 8
    Donations are encouraged and gratefully accepted.

Program Description:

The Webster Association of Senior Program Supporters was started in August 2010 by John (Bud) Johnston with the intention of giving a neighbor a ride to a medical appointment. 

It has blossomed into a booming organization that has supported hundreds of seniors who live in the Webster School District.

Wasps (Webster Association of Senior Program Supporters) is a group of volunteers who provide transportation for retires and disabled residents who live within the Webster School District.

Our Mission is to help the retired and disabled residents in our community get to and from medical and dental appointments, other health related trips such as pharmacies, as well as banks, barbers, hairdressers and tax prepartion services.


  • Service Area: Webster School District.
  • Transportation Services Provided: Service Area: Banks, Medical appointments, Dental appointments, Dialysis, Chemotherapy, Physical Therapy, Pharmacy Visits, Health Related Shopping, Barbers/Hair salons, Tax Preparation Services
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Residents who are retired or disabled and live within the Webster School District.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: (585)216-7829.
    You can Also submit a ride request by filling out our form.
  • Other Details: 
  1. 1
    Rides are provided: Monday - Friday.
  2. 2
    Earliest appointment time is 9:00AM
    Latest appointment time is 2:30PM
  3. 3
    We also require that the ride is requested a minimum of 3 days before the appointment. (not including holidays, weekends or day of appointment)
  4. 4
    Assistance getting in and out of the vehicle is offered.
  5. 5
    Clients must be able to move independently from their home and to the vehicle and to and from appointments.

Program Description:

The towns of Brighton and Penfield in Monroe County have formed a partnership to provide transportation for senior residents of Brighton and Penfield.


  • Service Area: Brighton and Penfield.
  • Transportation Services Provided: Service Area: Medical appointments and religious services.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Resident of Brighton and Penfield, 65 years of age or older.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: (585) 340-8674
  • Other Details: 
  1. 1
    Free for residents of the towns of Brighton or Penfield.
  2. 2
    Donation accepted.

Program Description:

The New Rochelle Office for the Aging offers free, comprehensive services for New Rochelle seniors and their families.


  • Service Area: Yonkers, Westchester County
  • Transportation Services Provided: Service Area: Banking,
    Food shopping, Medical appointments, Nutrition Program
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Senior citizens living in New Rochelle, NY.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact Office for the Aging: 914-235-2363.
  • Other Details: 
  1. 1
    Transportation is provided free of charge.

Program Description:

Yonkers’ seniors know that our city is a great place to live, work and raise a family. That’s why they continue to call Yonkers home.

Yonkers has a rich history; dozens of distinct, desirable and livable neighborhoods; great schools and parks; a lively culture and attractions.

From case managers to transportation services to recreation, Mayor Mike Spano is committed to providing Yonkers seniors with the very best services and care.


  • Service Area: Yonkers city limits.
  • Transportation Services Provided: Service Area: Medical Visits.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Senior citizens living in Yonkers, NY.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 914-963-4411
  • Other Details: 
  1. 1
    A contribution of $1.00 is suggested for a one-way ride door-to-door.
  2. 2
    Medical Visits
    Transportation is available between 8:30am – 10:30am and from 1:30pm – 2:30pm.
  3. 3
    Please be sure to contact the Office for the Aging at least two weeks in advance.

Program Description:

Yonkers’ seniors know that our city is a great place to live, work and raise a family. That’s why they continue to call Yonkers home.

Yonkers has a rich history; dozens of distinct, desirable and livable neighborhoods; great schools and parks; a lively culture and attractions.

From case managers to transportation services to recreation, Mayor Mike Spano is committed to providing Yonkers seniors with the very best services and care.


  • Service Area: Yonkers city limits.
  • Transportation Services Provided: Service Area: SHOPPING
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Senior citizens living in Yonkers, NY.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 914-963-4411
  • Other Details: 
  1. 1
    Transportation for shoppers is available Monday – Friday mornings.
  2. 2
    The supermarket you attend is determined by the location of your residence. (see the list bellow)
  3. 3
    A contribution of $1.00 is suggested for a one-way ride door-to-door.
  4. 4
    Mondays
    Shoprite
    278 Tuckahoe Road
    A&P
    1233 Nepperhan Avenue

    Tuesdays
    Shoprite
    25-43 Prospect Street
    Wednesdays
    A&P
    660 Mclean Avenue
    Pathmark
    Central Park Avenue

    Thursdays
    Shoprite – week1
    278 Tuckahoe Road
    Pathmark – week 2
    Central Park Avenue
    Stop & Shop
    111 Vredenburgh Avenue

    Fridays
    Shoprite
    278 Tuckahoe Road

Program Description:

The Mission of RideConnect is to help encourage independence and mobility by providing exceptional customer service and comprehensive transportation options so that older adults, age 60+, have access to the best and most cost-effective transportation services in Westchester County.


  • Service Area: Westchester County.
  • Transportation Services Provided: Service Area: hairdresser, shopping, cultural events, employment, medical appointments or wherever they’d like to go.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • RideConnect serves older adults, who are 60+ throughout Westchester County.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Call one of our friendly and caring transportation counselors at (914) 242-7433.
  • Other Details: 
  1. 1
    We are staffed Monday through Friday from 9am to 5pm.
  2. 2
    RideConnect volunteers are available throughout the county but availability varies from town to town.

Program Description:

The Mission of RideConnect is to help encourage independence and mobility by providing exceptional customer service and comprehensive transportation options so that older adults, age 60+, have access to the best and most cost-effective transportation services in Westchester County.

RideConnect has mobilized a team of volunteers willing to shop for, and deliver groceries to older adults (60+) and those with compromised immune systems, living in Westchester and Putnam Counties. Our volunteers are eager to help those at highest risk for Covid-19.

Our goal is the safety of everyone, so our volunteers practice social distancing, and all CDC recommended hand washing practices. Volunteers will not transport a client, and they will not enter a home.


  • Service Area: Westchester County.
  • Transportation Services Provided: Service Area: Shopping.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Older adults (60+) and those with compromised immune systems, living in Westchester and Putnam Counties.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Call one of our friendly and caring transportation counselors at (914) 242-7433.
  • Other Details: 
  1. 1
    It is the client's responsibility to pay for the groceries and that can be done with cash, credit or online payments like Venmo.

Program Description:

Senior Adults participate in regularly scheduled meetings and programs. A variety of activities such as informational presentations, crafts, exercise, movies, social functions, special programs and parties are offered. 

Free transportation is offered by the department for local shopping and meetings. Get your name on the senior mailing list to find out about all ongoing events. (Bus trips, weekly meeting topics, special events and more.) A bi-monthly calendar can be mailed to your home address. Currently, all senior adult programs have been suspended until further notice.


  • Service Area: Bedford Hills, NY
  • Transportation Services Provided: Service Area: Local shopping and meetings.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Senior citizens living in Bedford Hills, NY.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Please Contact: 914.666.7203
  • Other Details: 
  1. 1
    Transportation is provided free of chrage.
  2. 2
    Currently, all senior adult programs have been suspended until further notice.

Program Description:

Transportation to area Doctors and Medical Facilities and back home again to those eligible Cortlandt Seniors. Medical car runs on Monday, Thursday and Friday.

Free transportation is offered by the department for local shopping and meetings. 

Get your name on the senior mailing list to find out about all ongoing events. (Bus trips, weekly meeting topics, special events and more.) A bi-monthly calendar can be mailed to your home address. Currently, all senior adult programs have been suspended until further notice.


  • Service Area: Cortlandt.
  • Transportation Services Provided: Service Area: Doctors and Medical Facilities.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Town of Cortlandt resident and be at least 60+ years of age.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • For reservations and information call Becky Ferguson at 528-8377.
  • Other Details: 
  1. 1
    A minimum of 2 seniors per trip, is required for the service to operate.
  2. 2
    Medical car runs on Monday, Thursday and Friday.
  3. 3
    Transportation can only be provided as far as Yorktown, Jefferson Valley, Putnam Valley as well as Peekskill and Cortlandt areas.

Program Description:

A bus service is provided for eligible Cortlandt Seniors for shopping trips to the Cortlandt Town Center and to the Jefferson Valley Mall. Seniors are picked up at their homes and returned back to their homes following the shopping trips.

The shopping bus goes to the Cortlandt Town Center every Thursday, and to the Jefferson Valley Mall the 3rd Monday of the month.


  • Service Area: Cortlandt, Jefferson Valley.
  • Transportation Services Provided: Service Area: Shopping.
  • Eligibility Criteria: The following are eligible to receive transportation: 
  • Town of Cortlandt resident and be at least 60+ years of age.
  • Application Details: TO SIGN UP/SCHEDULE FOR RIDES:
  • Call Becky Ferguson at 528-8377 for reservations and information.
  • Other Details: 
  1. 1
    A minimum of 7 seniors per trip, is required for the service to operate.
  2. 2
    Jefferson Valley Mall: 3rd Monday of the Month…10:00am – 2:00pm
    Cortlandt Town Center, Rt. 6: Thursdays…10:00am – 2:00pm

Program Description:

Transportation is now available for Town of Cortlandt seniors to local pharmacies for prescription pickup. This service will pick seniors up at their homes, bring them to